Prime Storage - Webb Wichita

Very easy process to receive my unit. Straight and to the point, which helps me in my current situation.

I've never had any problems. I like the fact that it's all inside.

I originally entered into a contract with the prior owners of the facility and prepaid for one year. Prime storage the. Bought the facility and kept sending me emails that I HAD to sign a new contract, even though I already have a contact and have prepaid. When I didn’t sign the new contract, I received an email that they are now restricting access to my storage unit! So I have prepaid AND they won’t let me have access to my storage items. I went in yesterday to clean out one unit and signed a new contract for the other unit and once again, prepaid another year for those contents. Tried to access the building this morning and the garage door is broken and I had to walk around the building on the opposite side to get into a side door. My “access was denied” so apparently the inept clerk forgot to reset my restricted access. Beware that if you rent there and don’t prepay, after approx 2 months, they jack up the rates over 50%! I’d like to know how they can lawfully restrict access to a storage unit that is under contract and prepaid?

Place was spotless. Customer service was top notch. You can't find a better solution to your storage needs.

Clean and temp controlled. Easy access.

Very clean environment, helpful customer service, easy access to get to my unit with the elevators.